Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from realonkart ("www.realonkart.com").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
Log Files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

Name
Billing Address
Shipping Address
Payment Information
Email Address
Phone Number

We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site, including:

Processing your payment information
Arranging shipping and delivery
Providing invoices and order confirmations
Communicating with you regarding your order
Screening orders for potential risk or fraud
Providing customer support
Sending promotional offers, updates, and marketing communications where permitted by law

We use the Device Information that we collect to:

Help screen for potential risk and fraud
Improve and optimize our website
Analyze customer browsing behavior
Measure the effectiveness of marketing and advertising campaigns
Enhance user experience

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third-party service providers to help us operate our business and serve our customers.

For example:

Shopify powers our online store.
Google Analytics helps us understand how customers use our website.
Payment gateway providers process secure online payments.
Shipping and logistics partners help deliver orders.

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our legal rights.

BEHAVIOURAL ADVERTISING

We may use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you.

You can opt out of personalized advertising through the settings provided by advertising platforms such as Google, Facebook, and other advertising networks.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we receive a Do Not Track signal from your browser.

YOUR RIGHTS

You may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent where applicable

If you would like to exercise any of these rights, please contact us using the information provided below.

DATA RETENTION

When you place an order through our Site, we will maintain your Order Information for our records unless and until you request its deletion, subject to legal and regulatory requirements.

DATA SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal obligations, or regulatory requirements. Any changes will be posted on this page.

CONTACT US

For more information about our privacy practices, if you have questions, concerns, or would like to make a complaint, please contact us:

REALON INDIA PRIVATE LIMITED

CIN NO:- U52500DL2020PTC363239

Address:- Shop No-5,H.No-3063/224, Narang Colony Tri Nagar Delhi-110035

Email: supportrealonkart@gmail.com